Why buy from Souk?
We take great pride in the quality of our furniture and home accessories, but if for any reason you are not happy with your purchase, you may return the item(s) unused within 7 days of receiving the order and exchange it for something else or receive a full refund of the merchandise cost and shipping. After 7 days, we will replace or refund your purchase against manufacturer's defects ONLY. Please note that we cannot accept returns on furniture or home accessories damaged through normal wear and tear or that have been custom ordered in non standard size or colour. We regret that we do not give price adjustments on previously purchased furniture or home accessories.
If you receive a damaged item, claims must be received within two business days of receipt of merchandise and packing materials retained, otherwise returns can not be accepted on the basis of damage.